Crypto Deposit Not Credited?
Information About Cryptocurrency Deposits
Have you made a cryptocurrency deposit that has not yet appeared in your Rainbet balance?
The time required for a crypto deposit to be credited can vary for several reasons. One of the most common is blockchain network congestion. When a network is handling a high number of transactions, processing times may increase. Depending on the cryptocurrency and current network activity, the delay may last anywhere from a few minutes to several hours.
Another possible reason is the network fee, also known as a gas or transaction fee. Most blockchain networks rely on miners or validators to confirm transactions. When the selected fee is too low during a busy period, the transaction may receive lower priority and take longer to collect the necessary confirmations.
Each cryptocurrency also requires a specific number of blockchain confirmations before the deposit can be safely added to your Rainbet account. The required number of confirmations may differ depending on the coin and network used.
If your deposit is taking longer than expected, contact the Rainbet customer support team. They can review the transaction hash and provide further information about its current status.
Support is available through Live Support or by email at [email protected].
